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When Salesforce is considered a business transformation, rather than merely a software installation, implementation becomes successful. The actual challenge for business owners, sales managers, operations managers, and IT administrators is...

There are specific responsibilities for the university’s IT directors, ERP project leads, and CIOs that commercial technology teams rarely have to manage. If an ERP integration fails at a university,...

In higher education, the admissions process is the heartbeat of every academic year. A large number of students are dependent on swift responses, credible evaluations, and customized communications. Relatively minor...